Ruoli nel PORTALE CGM

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Roles in the CGM PORTAL

For CGM PORTAL users, the following roles are available:

Admin: A user with Admin role in the portal has access to all functions in the portal. That means, an Admin can:

create and change Contacts
create Admin Cases and Support Cases
view all cases of the organization
view all invoices of the organization

Super-Admin: A user with Super-Admin role in the portal is the main administrator of the customer account. This user has the same access as the normal Admin role. The difference to the normal Admin role is that no other user can remove the Super-Admin authorization/role (even if the other user has a Super-Admin role).
A Super-Admin can change the role from Admin to User.

User: A user with a User role in the portal can:

create Support Cases for him-/herself
has read access to the organization