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CGM Knowledge Base

Working with Orders list

Searching for an Order

To search for an Order, enter the search term (e.g., Account name, Order ID, External Reference etc.) into the Search field and press the Enter key.

Orders_Orders_Search.png

 

Adjusting the number entries per page

Click View button to adjust the number of entries that should be displayed on one page of the list.

  • 10 entries per page
  • 25 entries per page
  • 50 entries per page

Orders_Orders_View.png

 

Sorting the entries

Click Sort By and select to either display the entries in ascending or descending order of the Creation Date.

Orders_Orders_Sort.png

 

Adjusting the displayed columns

Click Columns to adjust which additional columns are displayed on the Orders tab.

The following columns can be added in addition to the default view:

  • Order Type (wholesale or retail)
  • External Reference (PO)

Click on a button to select or deselect the individual columns.

If you adjust the default view and displayed further columns, you can save this view as a default view. To do so, click Save As Default View.

To reset the view to the default view, click Reset All Changes.

Orders_Orders_Columns.png

 

Filtering the entries

Click Filters to filter the list of entries by the available criteria.

  • Status
    Field Description
    Delivered Indicates that an order has been delivered.
    Invoice created Indicates that the invoice has been created.
    Invoice paid Indicates that the invoice has been paid.
    Placed Indicates that the order has been placed.
    Rejected Indicates that an order/quote has been rejected.
    Released Indicates that the order/quote has been released.

     
  • Created by
    The filter will only show users who have already created an Order.
  • Created at
  • Order Type

Once selected, click Apply.

If you want to reset the applied filters, click Clear All.

Orders_Orders_Filter.png

 

Displaying Order Details

To display the details of a specific Order, click Details.

Orders_Orders_Details.png

The system will display the following Order details:

  • Order Status
  • Order ID
  • Customer Account
  • Order Type
  • Product Family
  • Creation Date
  • Creator
  • Products
  • Price

Orders_Orders_Details_OrderDetails.png

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